Returns
We want you to be happy every time you shop with us, so we make our returns policy simple. We have a "no quibbles" guarantee for many of our products which means that if for any reason you are unhappy with the item you have purchased just return it to us in its original condition within 30 days, and we will issue a full refund for the price of the item. However, since many of the items that we sell are personalised to you and produced specifically for you then there are certain exclusions. These are:

• Pens, Pewter, Crystal that have been engraved with the student name and degree.
• Champagne bearing the student name and degree
• Graduation clothing where the size ordered is found to be unsuitable. We may, however, be able to exchange provided there is stock remaining.
• None of the above affects your statutory rights. For further information please see Your Statutory Rights.

We will also be happy to refund the delivery charge if the return is a result of our error. We are unable to exchange items that are not damaged, defective or incorrect. Refunds can also not be made for services such as gift wrapping.

In the event that Campus Clothing sends you a replacement for a damaged, defective or wrong item, you must return the original within 30 days. Campus Clothing reserves the right to charge the price of replacement to the payment card used for the original order if that item is not returned within 30 days of the date on which Campus Clothing confirms the issue of a replacement.